Privacy Policy

Last Updated: August 14, 2026

Introduction

This Privacy Policy explains how thicket-verse collects, uses, stores, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data in accordance with applicable UK data protection laws.

Information We Collect

Personal Information

When you submit a consultation request or contact us, we collect:

• Full name
• Email address
• Service selection information
• Any additional information you provide in consultation forms or correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to consultation requests
• Providing benefits and pensions consultation services
• Communicating with you about your case or inquiry
• Improving our website functionality and user experience
• Complying with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: You have given explicit permission for us to process your data
• Contractual necessity: Processing is required to fulfill our service obligations
• Legitimate interests: Processing is necessary for our business operations while respecting your rights
• Legal compliance: Processing is required to meet regulatory requirements

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers located within the United Kingdom.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests from authorities
• To protect our rights, property, or safety, or that of others
• With service providers who assist in our operations, under strict confidentiality agreements

Your Rights

Under UK data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance user experience. For detailed information about our cookie usage, please see our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

thicket-verse
47 Finsbury Square
London EC2A 1PX
United Kingdom
Email: [email protected]